For the first time in more than 80 years, San Diego County is expecting a tropical storm to arrive. RCIGM is prepared with back up devices and resources to support any possible outages and downtimes to the best of our ability.
If you encounter any RCIGM Portal issues or unexpected outages over the next 48 hours, please send rWGS samples along with a hardcopy requisition form which can be downloaded here.
Right now, it is unclear if there will be FedEx or UPS delays to our laboratory in San Diego, CA. For any incoming samples that show impactful delays, we will reach out directly to your site to notify your team.
If you are concerned about an incoming sample, please reach out to us at 858-900-5979 (call/ text).